CODE OF PROFESSIONAL CONDUCT

It is important to Griffin Management Solutions that our clients have confidence in the manner in which we carry out our duties on their behalf.  We are required as a member of the Institute of Management Consultants and Advisers to adhere to a Code of Professional Conduct and the details of our Code of Conduct is set out hereunder for the consideration of our clients:

Confidentiality

We will treat client information as confidential and will neither take personal advantage of privileged information gathered during an assignment, nor enable others to do so.

Unrealistic Expectations

We will refrain from encouraging unrealistic expectations or promising clients that benefits are certain from specific management consulting and advisory services. Before accepting any engagement, a mutual understanding of the objectives, scope, workplan, and fee arrangements will be established with the client. We will advise the client of any significant reservations which we may have about the client’s expectation of benefits from an engagement.

Commissions / Financial Interests

We will neither accept commissions, remuneration nor other benefits from a third party in connection with recommendations to a client without the client’s knowledge and consent nor fail to disclose any financial interest in goods or services which form part of such recommendations.

Assignments

We will only accept work that we are competent to perform and in which the client can be served effectively; we will not make any misleading claims and will provide references from other clients if requested.

Disclosure and Conflicts of Interest

We will disclose at the earliest opportunity any special relationships, circumstances or business interests which might influence or impair, or could be seen by the client or others to influence or impair, our judgement or objectivity on a particular assignment. This requires the prior disclosure of all relevant personal, financial or other business interests that could not be inferred from the description of the services offered. In particular this relates to:

  • any directorship or controlling interest in any business in competition with the client,

  • any financial interest in goods or services recommended or supplied to the client,

  • any personal relationship with any individual in the client’s employ,

  • any personal investment in the client organisation or in its parent or any subsidiary companies,

  • any recent or current engagements in sensitive areas of work with directly competitive clients,

  • any work for a third party on the opposite side of a transaction, e.g. bid defence, acquisitions, work for the regulator and the regulated, assessing the products of an existing client

We will not serve a client under circumstances which are inconsistent with our professional obligations or which in any way might be seen to impair our integrity. Wherever a conflict or potential conflict of interest arises, we will, as the circumstances require, either withdraw from the assignment, remove the source of conflict or disclose and obtain the agreement of the parties concerned to the performance or continuance of the engagement.

Recruiting

We will not make offers of employment to, or engage any member of the client’s staff, nor use the services of any such person either independently or via a third party, unless they have first obtained the client’s written consent.

Standards of Service

We will carry out the duties undertaken for the client diligently, conscientiously and with due regard to the client’s interest and will maintain a fully professional approach in all dealings with clients, the general public and fellow consultants.

Personal Conduct

We commit to being fit and proper to carry on the profession of management consultancy and advisory services and are of good reputation and character.

Other Management Consultants

We will ensure that other management consultants and advisers carrying out work on our behalf are conversant with and abide by this Code of Professional Conduct. We will only sub-contract work with the prior agreement of the client and, except where otherwise agreed, will remain responsible for the performance of the work.

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